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Brief

The Problem

In many neighbourhoods,healthy food options are unavailable or community members lack the knowledge to make healthy food choices Another constraint is access to capital, both for small businesses providing healthy food as well as potential customers

How Long

May,2022 to July,2022

My Role

UX Designer

My Responsibilities

Alongside my other teammates,I carried out User research, paper and digital wireframing, Low-fidelity and high-fidelity Prototyping, usability studies, accounting for accessibility,iterating on design

Tool Used

Figma app logo

Figma

Miro

The Product

PlanEats is an app focused on providing healthier food options, which includes providing people with better food choices, the skills to cook healthier food, or the knowledge to make healthier food choices. The primary users are Nigerians between the age of 20 and 60 mainly in control of their food

Research

Getting Started

Planning the Research

Eating healthy food is crucial to human health and for our design to be built upon deeply empathetic research,we decided to interview people inorder to gain insight and inspiration from the people we’re designing for.

We started by defining our audience. By determining who the target audience are, we were able to move on to the following steps:

  • Step 1: Research Planning
  • Step 2: Building Interview Guide

Carrying Out The Research

Conducting The Interviews

We determined our research method and we interviewed four (4) participants between the ages 18– 60 years, each with the same questions all were interviewed remotely and together as a team.We each had different responsibilities per participant and at one point we were either asking questions, observing and/or taking notes. We were granted permission to record by our participants which allowed us to revisit recordings as individuals.

Gathering Research Findings

IDENTIFYING PATTERNS OR THEMES

Upon concluding the interviews, we reviewed our recordings and notes and drafted out all responses on a board to enable us quickly identify patterns.

Analysing Research Findings

NARROWING DOWN PATTERNS OR THEMES

After identifying some patterns amongst our participants, we went on to narrowing them into FINANCE,CURRENT HABITS and ADOPTING CHANGES.This was based on their similarity and occurrence as it partains research goals

Ideation

Ideating

IDENTIFYING INSIGHTS

We went on to identify various insights associated with the patterns identified and we asked HMW questions to help us propose solutions.

hcd insight : cooking equipment
INSIGHT

3 out of 4 Participants believe having better cooking environment/kitchen equipments would help them in cooking healthier meals

HOW MIGHT WE

HMW improve people’s cooking environment to encourage healthy eating habits ?.

hcd insight: fast-food
INSIGHT

Participants usually don’t have a meal plan and go with food that is fast and easy to make.

HOW MIGHT WE

HMW Incorporate healthy meal habits that fit into the current lifestyle of people?

 hcd insight: Finance
INSIGHT

Most participants store up food and ingredients and few things are bought on a daily/weekly basis when they run out of it in-store

HOW MIGHT WE

HMW provide a convenient way to store up perishable/fresh food for a long time without worrying about it going bad?

Ideating

GROUPING INSIGHTS

proposing solutions grouping similar ideas

After our research and coming up with insights, it was time to come up with solutions for the problems identified. It was important to be limitless and explore various thoughts and wild ideas without judgment as eventually, the best would rise to the top.

Ideation

EVALUATING IDEAS

We evaluated our ideas on some criteria like:

  • How excited we are about the ideas ?
  • How innovative and different was it from what's out there?
  • How practical do we think this idea is? Does implementing it seem realistic

While all these were considered,it was important to make sure that the ideas we were excited to go forward with both relates back to the insights earlier identified.

 Evaluation-of-idea 1
 Evaluation-of-idea 2
 Evaluation-of-idea 3

Our persona’s story

USER STORY

Our persona is Ali,a 30 years old Male who lives alone in Lagos,Nigeria.He works as a Data Analyst and most times he gets too carried away with work, beating the heavy Lagos traffic while working a 9 -5 job.He finds himself skipping meals during the day or eating late and though he loves homemade meals, he gets home at night tired and is forced to cook the fastest meal he could find in the store.He knows he needs to eat healthier food but he isn't sure how to go about it.

priority 02
priority 04
priority 01
priority 05
priority 03

Information Architecture

USER FLOW

Highlighted are the Main-pages realized from creating the user flow for first-time users, from their first encounter with the app till they create a Meal plan.

Prototype

Design

SKETCH

We sketched out different pages multiple times and highlighted important components from each that we would like to keep and combined it in a digital final sketch sketch.This makes it easy to draft solutions, saving costs and also reducing personal bias that we could develop from building digitally

Paper sketchPaper Sketch
digital sketch Digital Sketch

Design

Wireframes

3

Prototype

Low-fidelity Prototype

To ensure users could easily perform the task of reserving seat, the screen was connected and now it's time to test.

Testing

Test

USABILITY TESTING

usability-study-report

We conducted an unmoderated usability test on five(5) participant meeting our target audience criteria in order to ensure users can achieve core goals seamlessly and understand their overall experience. The following insights were gathered:

Each participant were asked to perform different tasks based on the research goals some of which are: How easy/difficult was the task to complete and the time on task.

Below are the findings from the research:

  • Users need to easily navigate from the homepage
  • Users need clearer CTA naming for easy navigation
  • Users need more feedback when action is taken
  • Users need to easily differentiate a Meal from a Mealplan
  • Users need an easier way to get grocery
affinity map

Affinity Map

affinity map

Priority Grid

Refining

REFINING THE DESIGN

Below are some key notes showing how the design was improved based on feedback :

  • Before the usability test, the "Things to do" section had cards with lots of text and wasn't appealing as users didn't attempt to click the card,this was improved with aesthetics, removing lengthy text and representing data with graphics.
  • Before the usability test, the Homepage had 3 sections and it was noticed users barely scrolled to the suggested meal plans, This was improved by completely removing the "Trending " and "Recommended for you " meal plans
  • The two(2) sections on the Homepage were replaced with the previous content of the meal plan page.With this, the User can easily do the main goal of creating meals from the
  • Before the usability test, the Meal plan details page had a weekly display of meals and groceryBy using a calendar panel, the user had more understanding of the meal and grocery as they can now see the groceries they need for the whole day as opposed to the previous design.
  • Seeing the Users expected to be able to purchase a grocery from the grocery lists, they were provided with a direct link to the store from their grocery list.They could also shop for multiple items with a Shopping list that was introduced after the usability testing.
Result

Design

MOCKUP

planEats mockup
video brief

Prototype

HIGH-FIDELITY PROTOTYPE

Take Away

Take Away

IMPACT

With our prototype, people can get rid of the bias that eating healthy is costly and time-consuming.We want our users to take care of themselves from the in and out .We also look to provide business opportunities for entrepreneurs and farmers by providing our users with direct access to their stores and products, therefore, promoting sales and revenue for them.

"This Application helps you maintain a Meal plan and you provides vendors onboarded to help with the grocery needed. "

Take Away

WHAT I LEARNED

I learnt a different approach to handling problems with the Human-centred approach: Inspiration, ideation and implementation. Different from the Design Thinking approach, I learned a new approach to researching and identifying patterns. I enjoyed working with my team and learnt how much we can do as a team. I also enjoyed taking the lead and I was glad I didn’t hide from the role.

Looking at how far we’ve come as a team with the design, we are looking towards making it a product and continuing as a Business project where we look to better improve our designs.

OTHER PROJECTS

project 02

IaNigeria

A blogging site

With a need to convey the vivid spectrum of Nigerian lifestyles to the world, iaNigeria aims to holistically capture the essence of the Nigerian experience.Sharing the culture, lifestyle and stories that showcases Nigeria to the world.

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project 03

MovieLovers

A house rental responsive Web app for tenants in Nigeria

Most Cinemas In Nigeria do not provide the means to reserve a seat therefore Users are forced to visit the cinema ahead of Showtime to choose their preferred seats.
Here we look at how online ticketing and seat reservation solve this.

View Project